Refund Policy

Refund Policy for Perk Prop

Effective Date: August 4, 2024

At Perk Prop, we want you to be satisfied with your purchase. If you are not completely satisfied, we offer the following refund policy:

1. Eligibility for Refunds

• Physical Products: Refund requests for physical products (e.g., books, merchandise) must be made within 30 days of the purchase date. The item must be in its original condition, unused, and in its original packaging.
• Digital Products: Due to the nature of digital products (e.g., online courses, e-books), refunds are not typically provided. However, if you encounter technical issues or other problems with a digital product, please contact us for assistance.

2. Refund Process

• Return Authorization: To initiate a return, please contact us at [customer service email] with your order number and reason for return. We will provide you with a return authorization and instructions for returning the item.
• Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective item). We recommend using a trackable shipping method and purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
• Refund Timeline: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 7-10 business days to the original payment method.

3. Non-Refundable Items

• Gift Cards: Gift cards are non-refundable and cannot be exchanged for cash.
• Final Sale Items: Items marked as "Final Sale" are not eligible for returns or refunds.
• Custom or Personalized Items: Custom or personalized items cannot be returned unless defective or damaged upon arrival.

4. Exchanges

If you received a defective or damaged item, we are happy to exchange it for a replacement. Please contact us at [customer service email] with your order number and details of the issue.

5. Course Refund Policy

• Online Courses: Refund requests for online courses must be made within 14 days of purchase. To be eligible, you must not have completed more than 20% of the course. Please contact us at [customer service email] with your purchase details for assistance.
• Workshops and Events: Refunds for workshops and events are subject to the terms and conditions provided at the time of registration. Please review those details carefully.

6. Material Liability

• Courses and Content: Perk Prop is not liable for any decisions or actions taken based on the information provided in our courses, podcasts, or other materials. Users assume full responsibility for the application of any information.
• Ideas and Creative License: All content and materials are provided for informational and educational purposes. Unauthorized use, reproduction, or distribution without permission is prohibited.

7. Contact Information

For any questions or concerns regarding our Refund Policy, please contact us at:

Perk Prop
[Email Address]
[Phone Number]
[Physical Address]

By making a purchase from Perk Prop, you acknowledge that you have read, understood, and agree to this Refund Policy. Thank you for choosing Perk Prop.